Verzendbeleid

Welcome to Chacin Fyre Parties! By engaging with our website, you agree to abide by the following terms and conditions. Carefully review these terms before making any transactions on our site.

1. Order Processing Time: Upon placing an order, please allow 1-2 weeks for processing, especially for custom-made items. We strive to craft and prepare your order with meticulous care, aiming for timely completion.

2. Rush Orders: Orders placed within 2 to 3 weeks of the event date will incur a rush fee to expedite production. The rush fee is crucial to ensuring the on-time completion of your custom item. Prior discussion of rush orders is required before placing them.

3. Shipping Responsibility: Customers are responsible for considering shipping times when placing an order. While we make every effort to fulfill orders promptly, we cannot be held responsible for shipping delays or issues, as these fall under the jurisdiction of the chosen carrier.

4. Worldwide Shipping: Chacin Fyre Parties is pleased to offer worldwide shipping. Whether you're located domestically or internationally, we're committed to delivering our unique products to customers around the globe.

5. Domestic Free Shipping on Orders Over $100: Chacin Fyre Parties is delighted to offer free shipping on domestic orders exceeding $100. This promotion is automatically applied during the checkout process when the order subtotal reaches or surpasses $100.

6. International Shipping: Free shipping applies to domestic orders only. International shipping rates and policies are determined by the chosen carrier and are the responsibility of the customer. Please note that customs and import duties may apply to international orders and are the responsibility of the recipient.

7. Shipping Timeframe: For custom orders, we aim to ship items at least 2 weeks before the scheduled event, provided there is ample time between the order placement and event dates. We recommend checking the estimated delivery times during the checkout process for standard shipping.

8. Damaged or Incorrect Items: Upon receiving your order, please inspect it promptly. If you discover any defects, damages, or if you receive an incorrect item, contact Chacin Fyre Parties immediately. Timely communication allows us to assess the issue and take appropriate action.

9. Digital Files: Digital files, including templates for instant download, are non-refundable. No credit will be given for these purchases. Please review all details carefully before finalizing your digital file order. Custom digital files are typically processed within 24-48 business hours, while templates are available instantly.

10. Expedited Shipping: Customers have the option to choose expedited shipping during checkout at an additional cost. This ensures a faster and more secure shipping method, especially for time-sensitive events.

Thank you for your understanding and adherence to the Chacin Fyre Parties shipping policy. If you have any questions or concerns, our customer support team is available.

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By placing an order, you acknowledge and agree to the terms outlined in this document.