🔒 Refund Policy – No Exceptions

Refund Policy – Chacin Fyre Parties

All purchases made with Chacin Fyre Parties are subject to the following refund policy.

All Sales Are Final

Due to the custom and personalized nature of our products:

➡️ ALL SALES ARE FINAL
➡️ NO REFUNDS, NO RETURNS, AND NO EXCHANGES
➡️ NO EXCEPTIONS, UNDER ANY CIRCUMSTANCES

By placing an order, you acknowledge that you are purchasing a custom-made product and/or service.

Custom Products (Physical Items)

All physical items are made specifically to customer specifications.

➡️ Once an order is placed:

• It cannot be canceled after 24 hours

• It cannot be refunded once production begins

➡️ We do NOT offer refunds for:

• Change of mind

• Event cancellations

• Ordering late

• Dissatisfaction after approval

• Incorrect details provided by the customer

Rush Orders (Service Fees)

Rush orders are a paid service, not a product.

➡️ Rush fees are 100% NON-REFUNDABLE
➡️ NO EXCEPTIONS

This includes:

• Cancellations

• Shipping delays

• Customer dissatisfaction

➡️ Rush fees cover time, labor, and priority scheduling only
➡️ Shipping costs are NOT included in rush fees

Digital Products

All digital products, including:

• Templates

• Instant downloads

• Custom digital designs

➡️ ARE NON-REFUNDABLE
➡️ NO CANCELLATIONS, NO EXCEPTIONS

Once a file is:

• Delivered

• Sent

• Downloaded

➡️ The sale is final

Shipping-Related Issues

Chacin Fyre Parties is NOT responsible for shipping issues.

➡️ NO REFUNDS WILL BE ISSUED for:

• Carrier delays

• Late deliveries

• Lost packages

• Stolen packages

• Packages marked as “Delivered”

Incorrect Orders / Damage Claims

If you receive a damaged or incorrect item:

• You must contact us within 48 hours of delivery

• Provide clear photo evidence of:

  • The product

  • The packaging

➡️ Failure to report within 48 hours = no resolution provided

⚠️ Approved claims may result in:

• Replacement ONLY (not a refund)

Chargebacks & Payment Disputes

By completing your purchase, you agree:

• Not to initiate a chargeback for a valid order

• That all order confirmations, messages, and approvals serve as proof of service

➡️ Fraudulent disputes will be:

• Fully contested with evidence

• Reported to payment processors

Customer Responsibility

Customers are responsible for:

✔ Providing correct order details
✔ Reviewing proofs (if provided)
✔ Ordering within the proper timeframe

➡️ We are NOT responsible for customer errors

Agreement to Refund Policy

By placing an order, you confirm:

✔ You understand all sales are final
✔ You agree that no refunds will be issued
✔ You accept all terms outlined in this policy

Contact Information

Email: chacinfyre@gmail.com
Phone/WhatsApp: +1 (754) 231-0446